Introduction

Welcome to RAPTWEB, a premier web builder service proudly brought to you by Kamprik Software Development Pvt Ltd. Our platform is designed to empower users with the tools they need to create stunning, professional-grade websites with ease. These Terms and Conditions govern your use of the RAPTWEB platform and all its associated services, including website templates, domain registration, hosting, and customer support. By accessing or using RAPTWEB, you agree to be bound by these terms, which are designed to ensure a fair, secure, and enjoyable experience for all users. We strongly encourage you to read these terms carefully, as they outline your rights and obligations, and provide important information on how our services operate.

Services Provided

RAPTWEB is your all-in-one solution for building and managing a website, whether it’s for personal use, business, or any other endeavor. Our platform offers an extensive range of tools and services to help you create a website that reflects your unique vision. Here’s what we provide:

Customizable Templates: Choose from a wide variety of professionally designed templates that can be tailored to meet the specific needs of your project. Our templates are versatile, user-friendly, and customizable, allowing you to create a website that stands out.

Domain Registration: Secure the perfect domain name for your website directly through RAPTWEB. We make it easy to find and register a domain that aligns with your brand or project, giving your website a professional edge from the start.

Hosting Solutions: Ensure your website is fast, reliable, and accessible with our top-tier hosting services. RAPTWEB provides secure and scalable hosting solutions that cater to websites of all sizes, whether you’re just starting out or looking to grow.

Dedicated Customer Support: We’re here to help you every step of the way. Our customer support team is available to assist you with any questions or issues you may encounter as you build and manage your website. From technical assistance to general guidance, we are committed to ensuring your experience with RAPTWEB is smooth and successful.

At RAPTWEB, we’re not just providing tools; we’re offering a comprehensive, integrated experience that supports you from the moment you start building your website until long after it’s live. Our goal is to provide everything you need to create a professional, high-quality website, while making the process as simple and stress-free as possible.

User Obligations

At RAPTWEB, we strive to provide users with a platform that is both intuitive and versatile, enabling the creation of high-quality websites with ease. To maintain the integrity of our services and ensure a positive experience for all users, we outline the following obligations:

Free Website Creation: RAPTWEB offers users the ability to design and create their websites at no initial cost. This feature allows users to fully explore the platform's capabilities before committing to a paid plan. However, to publish a website and make it live on the internet, users must select and purchase an appropriate plan. The cost is determined by the website's complexity, including the number of pages, customization level, and additional features or services selected. It is the user's responsibility to ensure that they have selected the correct plan that suits their needs before proceeding to payment.

Hiring Designers: Users who prefer professional assistance in building their websites can hire RAPTWEB’s expert designers. In such cases, the user is required to pay the full cost of the website development upfront. This payment covers the entire design process, from initial concept to final implementation. If additional customization or adjustments are requested after the initial design, these will incur extra charges, which must be paid before the website is published. Users are expected to communicate their needs clearly and ensure that all aspects of the project are agreed upon before work begins.

Custom Website Development: For those requiring tailored solutions beyond standard templates, RAPTWEB offers custom website development services. The costs for these services are calculated based on the specific needs and requirements of the user. Before commencing any work, users must pay for all requested customizations. Furthermore, any additional charges, including taxes and third-party service fees, must be settled in full before the website is launched. Users are responsible for providing all necessary information and approvals in a timely manner to avoid delays in the development process.

At RAPTWEB, we prioritize offering users the freedom to shape their websites according to their vision, whether by independently utilizing our platform’s intuitive tools or by engaging the expertise of our in-house designers. This flexibility allows users to choose the path that best suits their needs, ensuring they can create a website that truly reflects their goals.

However, if a user decides to hire a designer from an external company or a freelancer, it is important to understand that this decision carries certain responsibilities. While we support our users' desire to seek outside assistance, any engagement with third-party designers or developers is entirely at the user's own risk. In these cases, RAPTWEB’s involvement is strictly limited to the services and support we provide directly through our platform. RAPTWEB will not be held liable for any financial transactions, delays, quality issues, or other disputes that may arise between the user and the third-party service provider. The user must manage all aspects of their agreement with the external designer, including setting expectations, handling payments, and resolving any conflicts that may occur. We strongly advise users to thoroughly vet any external designers and ensure clear communication to avoid potential misunderstandings or issues. Our responsibility and support extend only to the services directly provided by RAPTWEB. We cannot mediate, assist with, or take responsibility for any problems that arise from outside engagements. Users are encouraged to carefully consider the implications of hiring external help and to be fully prepared to manage any associated risks or challenges.

Data Security

At RAPTWEB, the security of our users' data is of paramount importance. We employ advanced security measures to ensure that all personal and website-related information remains protected at all times. Our commitment to data security encompasses the following principles:

Confidentiality: RAPTWEB guarantees that all user data, including personal information, website content, and payment details, is handled with the utmost confidentiality. We will never share, sell, or disclose user data to third parties without explicit consent, except where required by law. Users can trust that their information is secure within our platform.

Data Protection Measures: We utilize state-of-the-art encryption and security protocols to safeguard user data against unauthorized access, breaches, and cyber threats. Our servers are regularly updated and monitored to ensure the highest level of protection. Users are encouraged to follow best practices for account security, such as using strong passwords and keeping login details confidential.

Backup and Recovery: RAPTWEB maintains regular backups of user data to prevent loss in the event of technical issues or system failures. In the unlikely event of a data breach or loss, our team is prepared to restore affected websites and data promptly, minimizing downtime and disruption to users’ online presence.

User Responsibilities: While RAPTWEB takes extensive measures to protect data, users also have a role in maintaining the security of their accounts and websites. Users should ensure that their login credentials are secure and not shared with others. Any suspicious activity should be reported to RAPTWEB immediately for investigation.

Termination Policy

Fraudulent or Spam Activity: RAPTWEB prioritizes the integrity and security of its platform. We reserve the right to suspend or terminate any website that is found to be engaging in fraudulent activities, spamming, or violating any legal regulations. In such cases, RAPTWEB may take down the website without prior notice to the user. Users should be aware that no refunds will be provided for websites terminated under these circumstances. We take these actions to protect the broader community and maintain a trustworthy environment for all users.

User-Initiated Cancellation: Users have the option to cancel their website development process at any time before purchasing a plan. If a user decides not to proceed with the website after starting the building process but before making a payment, they may cancel without incurring any charges. However, once a plan has been purchased or a payment has been made, the user is no longer eligible for cancellation or refunds. Users are advised to consider their decision carefully before finalizing a purchase.

RAPTWEB’s Right to Terminate: In addition to cases of fraud or spam, RAPTWEB reserves the right to terminate or suspend any user account or website at its discretion, particularly if the user violates the terms and conditions, engages in prohibited activities, or fails to comply with payment obligations. Users will be notified of such actions, and, where possible, RAPTWEB will provide a reasonable opportunity for the user to remedy the situation. However, the final decision rests with RAPTWEB, and no refunds will be issued if the termination is due to a breach of these terms.

Payment Terms

Payment Schedules: RAPTWEB’s payment model is designed to be flexible and user-friendly. For users who choose to create their websites independently using our platform, payment is only required when the website is ready to be published live. This allows users to explore and design their websites freely before committing to a paid plan. For those who opt to hire RAPTWEB’s professional designers, full payment must be made upfront. This ensures that the design process can proceed without interruption and that the final product meets the user’s expectations.

Pricing Structure: Our pricing is tailored to meet the unique needs of your website. The cost varies based on several factors, including the number of pages and the level of customization required. Each plan includes a standard base fee. Additional costs may apply depending on the number of pages and the complexity of customization. The more pages your site needs, the higher the overall cost. We provide transparent pricing details and work closely with you to ensure that you understand the full scope of any additional charges before finalizing your website.

Customizations and Additional Charges: Custom website development and additional features requested by the user will incur extra charges. These charges are based on the complexity of the customization and the resources required to implement them. Users must pay for these services in full before the custom work begins. Additionally, any remaining balances, including applicable taxes and third-party service fees, must be paid before the website can be made live. RAPTWEB provides detailed invoices and transparent pricing to ensure users are fully informed of all costs involved.

No Refund Policy: RAPTWEB adheres to a strict no-refund policy. Once a plan is purchased or a payment is made for any service, it is considered final and non-refundable. Users are strongly encouraged to review their selections and requirements carefully before making any payments. In cases where users have questions or need clarification, our customer support team is available to assist and ensure that users are fully satisfied with their choices before proceeding.

When using RAPTWEB, users can build and customize their websites with the flexibility to choose from a range of service options. If a user opts to hire a designer or developer or any other person from another company or freelancer, they will only be required to pay for RAPTWEB’s plan charges and any necessary third-party fees directly related to our platform, such as domain registration or hosting.

RAPTWEB’s involvement in the payment process is limited to the charges associated with our own services. We are not responsible for any payments made to external designers or developers. Any financial transactions, agreements, or disputes related to third-party services are solely the user’s responsibility. RAPTWEB will not mediate or involve itself in any issues that arise from external engagements, including delays, quality concerns, or unmet expectations. The user assumes full responsibility for managing and resolving any such matters independently.

In all cases, users must ensure that all fees associated with RAPTWEB services, including taxes and any third-party charges processed through our platform, are paid in full before the website is made live. Payments are non-refundable once a plan is purchased, and any outstanding balances must be settled to avoid interruptions to your website’s launch or ongoing service.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms, including any questions regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of India.

Users agree to comply with all applicable laws and regulations while using the RAPTWEB platform. It is the user’s responsibility to ensure that their use of the platform does not violate any local, state, or national laws. In the event of a legal dispute, RAPTWEB will cooperate fully with law enforcement authorities and adhere to any legal obligations.

Dispute Resolution

RAPTWEB is committed to resolving any disputes that may arise between users and the company in a fair and efficient manner. The following procedures are in place to address and resolve disputes:

Negotiation: In the first instance, RAPTWEB encourages users to contact our customer support team to discuss and resolve any issues or concerns. We believe that open communication can often resolve misunderstandings and lead to a satisfactory outcome for all parties involved.

Mediation: If a dispute cannot be resolved through direct negotiation, either party may request mediation. Mediation is a voluntary process where an independent mediator assists both parties in reaching a mutually acceptable resolution. The mediator does not have the authority to impose a decision but facilitates the discussion to help both parties find common ground.

Arbitration: In the event that mediation is unsuccessful, the dispute may be referred to arbitration. Arbitration is a more formal process where an arbitrator or a panel of arbitrators will hear both sides of the dispute and make a binding decision. The arbitration process will be conducted in accordance with the rules and procedures of the Indian Arbitration and Conciliation Act, 1996.

Litigation: If all other methods fail, the dispute may be taken to court. Any litigation arising from or related to these Terms and Conditions shall be conducted in the courts of India, and users agree to submit to the jurisdiction of these courts.

Intellectual Property

All content, features, and functionalities available on the RAPTWEB platform—including but not limited to website templates, design tools, graphics, logos, and text—are the intellectual property of Kamprik Software Development Pvt Ltd or its licensors. This intellectual property is protected by copyright, trademark, and other intellectual property laws, both in India and internationally.

As a user of RAPTWEB, you are granted a limited, non-exclusive, non-transferable license to use the platform's features solely for the purpose of building and managing your website. You may not copy, modify, distribute, sell, or lease any part of our services or included software unless you have explicit permission from RAPTWEB. Unauthorized use of any content or services may result in termination of your account and legal action.

Changes to Terms

RAPTWEB reserves the right to modify or update these Terms and Conditions at any time. Such changes will be effective immediately upon being posted on our website, and it is your responsibility to review these terms periodically to stay informed about any updates. We will strive to notify you of significant changes, but it is recommended that you regularly check this section to ensure you understand the terms that apply to your use of our services. Continued use of the RAPTWEB platform after changes have been posted constitutes your acceptance of the updated Terms and Conditions.

Contact Information

If you have any questions, or concerns, or need assistance regarding these Terms and Conditions or any aspect of the RAPTWEB platform, please do not hesitate to reach out to the RAPTWEB Team. Our dedicated customer support team is available to help you navigate any issues and provide the information you need.

You can contact us via email - support@raptweb.com or through our website’s support portal. We value your feedback and are committed to providing you with the best possible service to ensure your experience with RAPTWEB is positive and productive.

By agreeing to these terms, users acknowledge and accept that they will first attempt to resolve any disputes through the methods outlined above before pursuing any legal action. RAPTWEB is dedicated to ensuring that all disputes are handled in a manner that is fair, efficient, and in accordance with Indian law.